At Carrycharms , operated by Trumint cart, we understand that plans can change. Whether you’ve reconsidered a statement necklace or found that a pair of sunglasses isn’t quite right, we aim to make canceling an order simple, transparent, and hassle-free.
For clarity, “we,” “our,” and “us” refer to Trumint cart, while “you,” “your,” or “customer” refers to our valued shoppers. By placing an order with us, you agree to the guidelines outlined below. We encourage you to review this policy carefully so you know what to expect if you need to cancel an order.
Our priority is to ensure your experience remains smooth and stress-free, even when plans change. We value your trust and strive to make every interaction clear, supportive, and straightforward.
If your order has not yet been shipped, you may cancel it within 24 hours of placement or any time before it is dispatched, provided the 24-hour window has not passed. Acting promptly ensures a smooth cancellation process.
To request a cancellation:
Our team will review your request and confirm if your order is eligible for cancellation. If approved, a full refund will be issued to your original payment method, usually within 5–7 business days.
We aim to make cancellations simple and stress-free, giving you confidence that your order choices remain flexible and handled with care.
Once your accessories have left our warehouse, cancellation is no longer possible. However, you may still return the items after delivery, in accordance with our Return and Refund Policy.
Even if cancellation is no longer available at this stage, our return process ensures your satisfaction and peace of mind, allowing you to shop with confidence.
We are currently unable to make modifications to an order after it has been placed, including:
If you notice an error, the best approach is to cancel the order within the eligible window and place a new one with the correct details.
This process ensures your order is exactly what you want and reaches you without any complications, keeping your shopping experience smooth and hassle-free.
If you have questions or need assistance with canceling an order, our team is here to help. Contact us anytime at truemincart@gmail.com, and we will guide you through the process efficiently.
We are committed to making every step of your shopping experience simple and reassuring. Reach out to us to ensure your cancellation requests are handled promptly and professionally.
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