Welcome to Carrycharms, where every order is more than just a transaction—it marks the start of a delightful journey from our shelves to your hands. We understand that receiving your selected accessories should be as enjoyable as discovering them, and we are committed to making the process smooth, transparent, and reliable.
For clarity, “we,” “us,” and “our” refer to Carrycharms, operated by Trumint cart, while “you,” “your,” or “customer” refers to anyone visiting, browsing, or making a purchase on our platform. This policy outlines how we manage shipping, estimated delivery timelines, and what you can expect as your order is processed and delivered.
By placing an order, you agree to the terms described below. We encourage you to read this policy carefully to ensure a seamless and confident shopping experience.
Carrycharms delivers your favorite accessories to all areas within our designated serviceable pin codes across India. We aim to make your shopping experience as convenient and seamless as possible.
Currently, we do not ship outside India; however, we are exploring options to expand our reach in the future. Your enthusiasm motivates us to grow, and we hope to make our products accessible to more locations soon.
Once you place an order, our team carefully prepares it for shipment, typically within 1–2 business days, excluding weekends and public holidays.
After your order is packed and ready, you will receive a confirmation email containing all relevant details, so you know exactly what to expect next.
We take pride in handling every order with care to ensure your accessories reach you quickly and safely. Your patience allows us to maintain this high standard of service.
We strive to deliver your chosen accessories as efficiently as possible. Typically, deliveries take 3–8 business days, depending on your location and the courier services available in your area.
Every item is thoughtfully packaged to arrive in excellent condition. Our goal is to make every delivery seamless, enjoyable, and worry-free, ensuring your satisfaction every step of the way.
Occasionally, deliveries may not reach you due to reasons such as an incorrect address, recipient unavailability, or refusal to accept the package. In such cases, the order will be returned to our warehouse.
You can contact us to arrange re-delivery. To avoid issues, please ensure your delivery information is accurate and that someone is available to receive your package upon arrival. Your attention to these details helps us provide a smooth and reliable shopping experience.
We handle every order with care, but if your package arrives damaged or shows signs of tampering, we are here to help.
Please follow these steps:
Once we receive this information, we will promptly investigate and work to resolve the issue quickly.
If a shipment is lost during transit, we will coordinate with our courier partners to verify the situation and offer you a choice of either a full refund or a replacement, depending on your preference.
We are committed to making your shopping experience seamless and stress-free. If you have questions, concerns, or need assistance regarding your delivery, our dedicated team is ready to help.
Reach out anytime at truemincart@gmail.com, and we will respond promptly to provide the support you need.
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